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OHQ's documents are enough evidence of a fee that is payable unless they are revealed to be inaccurate. Customer will certainly use its affordable efforts to inform OHQ of any kind of invoice disagreement within fourteen (14) days of receipt of a billing, adhering to the process outlined in Section 15. If Consumer disputes a billing, the billing has to remain to be paid on time however OHQ will certainly attribute or reimburse Client if it is later reasonably identified by OHQ or pursuant to the dispute resolution process detailed in Area 15 that the invoice was inaccurate and the Consumer is qualified to a credit history or refund.

Such modifications might include, without limitation, modifications to the amounts of the Registration Fees or Usage Charges for OHQ Paid Services, changes to the use allocations consisted of in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such modification will work after affordable advancement written notice is supplied to Client (for instance, by being uploaded to the OHQ Web Site), except that any kind of such alteration that influences a Selected Paid Service will relate to Client starting at the commencement of a Paid Service Term beginning no much less than thirty (30) days from the date which OHQ provides notification of such modification to Customer in accordance with Section 16.8.

If Customer does not terminate its use any damaged Selected Paid Solution prior to the reliable day of such modification, Consumer will certainly be considered to have actually concurred to such alteration with respect to such Selected Paid Service. (b) If a Prices Plan picked by Customer is discontinued, OHQ will certainly give Customer with practical advance notice of no much less than thirty (30) days and Client will be given the alternative of selecting a new Pricing Plan from then-current rates strategies used by OHQ.

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For evasion of question, this paragraph does not use to changes to the Catalog, which are dealt with in Section 7 (alice virtual receptionist).1. Consumer represents that all details offered by Client and its customers to OHQ (including, without constraint, all contact info and info concerning Client's Charge card) is exact, updated and total at the time it is supplied to OHQ

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Consumer should at all times adhere to all laws, laws, standards and codes appropriate in link with its usage of OHQ Offerings and the Client's supply of its services and product to its callers. Customer will not utilize any type of OHQ Offerings to engage in, or to urge or assist others to involve in, any kind of unlawful or deceptive activities.

If a brand-new Paid Solution Term starts earlier than 3 (3) days after such email is sent, Consumer will certainly sustain the suitable Subscription Charge for the new Paid Solution Term (the ""). The reliable date of such discontinuation will be either (i) the Asked For Discontinuation Date, or should Client not specify a Requested Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Customer terminates according to this Area 10.1(b): (i). The Registration Costs that have been pre-paid will be kept and the OHQ Offerings offered to Client up until the last day of the Final Paid Service Term (based on reinstatement fees under condition 10.3(e)) and the unused balance of the Prepaid Use Credit rating will certainly be preserved by OHQ for future use by Client if Customer determines to re-instate or otherwise re-commence the OHQ Solution according to Section 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will not be accountable by any means for addressing calls, taking or delivering messages, or performing any other tasks about such OHQ Solution. (c) Upon termination of all OHQ Solutions, OHQ may end Customer's Account and Client's access to the Account.

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(e) Adhering to discontinuation of any OHQ Providers, OHQ will certainly have no responsibility to restore or otherwise recommence such OHQ Solutions. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Solutions, OHQ may require that Client pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Info accumulated by OHQ from Client and its callers may be used, disclosed and shared by OHQ according to OHQ's personal privacy policy as offered on the OHQ Website ("") and as may be modified once in a while.

The Controller thus selects the Processor relative to processing tasks taken on in the course of the provision of assistant solutions. OHQ and Customer acknowledge and agree that the Processor goes through the complying with commitments: The Cpu will abide by the pertinent Information Protection Laws and should: (a) only act upon the created instructions of the Controller and make sure those acting under their authority do the same; (b) make certain that people processing the data undergo a task of self-confidence; (c) utilize its ideal endeavours to secure and protect all individual data from unauthorised or illegal processing, including (but not limited to) unintended loss, destruction or damage; (d) guarantee that all handling meets the needs of the GDPR and relevant Information Security Regulation; (e) make sure that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous consent of the Controller; notify the Controller of any type of intended adjustments worrying Sub-Processors; they apply a written contract consisting of the very same information defense responsibilities as set out in these Terms; recognize that any kind of failing for the Sub-processor to abide by the Data Protection Regulation, the Cpu remains completely accountable to the Controller for the efficiency of the Sub-Processor's obligations; and help the Controller in providing subject accessibility and allowing data topics to exercise their rights under the Data Protection Rules.

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The Controller will lug out appropriate and appropriate onboarding and due diligence checks for all Cpus, with a complete analysis of the compulsory Data Security Regulation requirements. The Controller shall confirm that the Processor has appropriate and documented processes for data breaches, data retention and data transfers in area. The Controller shall acquire evidence from the Processor regarding the: (a) confirmation and reliability of the employees utilized by the Cpu; (b) any type of certificates, accreditations and plans as described in the onboarding procedure; (c) technical and functional procedures utilized in securing the Personal Information; and (d) treatments in place for enabling information based on exercise their civil liberties, including (yet not restricted to), subject accessibility requests, erasure & rectification treatments and restriction of handling steps.